Frequently Asked Questions

Events

I have a question regarding your events.
Please contact us at events@swfinstitute.org.

Sovereign Wealth Fund Institute Subscription Questions

Subscription Options
Access is given on a site license basis or through SWFI® Memberships. We do not sell individual access. Print quarterlies only can be sold individually in unique circumstances. Please contact us at support@swfinstitute.org.

Can I get a free trial of the Sovereign Wealth Fund Institute subscription?
We do not provide free trials. We are happy to give demos to qualified buyers.

Username and Password – Sovereign Wealth Fund Institute Website

Does my company or organization currently have access?
Please email support@swfinstitute.org. Please include your contact information.

I forgot my username.
If you have forgotten the Username, please email support@swfinstitute.org. Please include your contact information.

I forgot my password or would like to change it.
If you forgot your password, you can click on “Lost your Password?” on the main page under SWFI Login Access, or email support@swfinstitute.org and we can retrieve/change it for you. Please include your contact information.

I’m having trouble logging in.
Please make sure you have entered the correct username and password. If you are unable to login, please email support@swfinstitute.org. We recommend using browsers: Internet Explorer 7 (and above), Firefox, Google Chrome, and Safari.

How do I stop Internet Explorer’s Pop-up Blocker from blocking my access to links from swfinstitute.org
Users who are accessing the site with IE and Windows XP (SP2), may need to adjust their browser’s Pop-up Blocker settings. In the IE browser toolbar click on: Tools > Pop-up Blocker > Pop-up Blocker Settings, and adjust to allow pop-ups from www.swfinstitute.org. View Microsoft information page.

Content Questions

How can I recommend content for your site?
To suggest new coverage, resources, or content to the Sovereign Wealth Fund Institute, e-mail our research team at research@swfinstitute.org.

How can I dispute or correct information?
Please provide proof and contact information and e-mail our research team at research@swfinstitute.org.

Billing, Logistics, etc.

Non-receipt of my Sovereign Wealth Quarterly publication or purchased report
I didn’t receive my publication or report today.
Please email support@swfinstitute.org. We will verify when it was sent out.

Shipment Damage
Damaged Caused by Mail.
Please email support@swfinstitute.org. We will gladly send you another quarterly or report, if the one you received via mail was damaged.

Accounting & Billing
Accounting & Billing: For inquiries about invoices, payment status, or billing information, email support@swfinstitute.org.