OOPSY: Facebook Employee Makes Error in Border Gateway Protocol Records, Emails and Web Services Experienced Outages

Posted on 10/04/2021


Facebook’s DNS records were withdrawn from the global routing tables sometime in the morning of October 4, 2021, leading to the outage. Facebook employees and users of Facebook products experienced outages and the inability to connect. These services included Facebook, Facebook Messenger, Instagram, Oculus, and WhatsApp. Essentially at approximately 11:39 a.m. ET on October 4th (15:39 UTC), someone at Facebook caused an update to be made to the company’s Border Gateway Protocol (BGP) records. Border Gateway Protocol records is a mechanism by which Internet service providers (ISP) of the world share information about which providers are responsible for routing Internet traffic to which specific groups of Internet addresses.

Twitter CEO Jack Dorsey trolled Facebook.

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